Privacy Policy

1. Information We Collect

Himova collects information necessary to provide our email drafting service:

• Email content from your salon customers (temporary, for drafting only)
• Your salon's knowledge base (hours, prices, policies)
• Account information (email, salon name, location)
• Usage analytics to improve our service

2. How We Use Your Data

We use your information solely to:

• Generate accurate email replies based on your business data
• Improve our AI engine's accuracy and performance
• Provide customer support
• Comply with legal obligations

3. Data Security

Himova employs industry-standard encryption and security measures to protect your data. All emails and knowledge bases are transmitted over HTTPS and stored securely.

4. Data Retention

Customer emails are processed and deleted within 24 hours. Your salon's knowledge base is retained while your account is active. You can request data deletion anytime.

5. Third Parties

We do not sell or share your data with third parties. We may share data with trusted service providers (e.g., hosting providers) under strict confidentiality agreements.

6. Contact Us

Questions about our privacy practices? Email us at privacy@himova.work.gd